I was sitting in a sales meeting when I heard Steve Scherer say for the first time, “I don’t know how this is going to turn out. That is the truth. But I am going to work hard to figure it out.” The room filled with silence. I was in disbelief that I just heard my VP of Sales tell the entire team that he wasn’t sure what was going to happen next. I was filled with fear t...
How do you respond when someone disagrees with you? We all have different personalities, so responses can vary from each other. My team and I have been taught in the past year the importance of having healthy conflict with each other. Why? How? That is what I thought when we started our training but by the end, I realized the need is critical for trust to be strengthen as the foundation of your...
I grew up attending church, Sunday School and Vacation Bible School from preschool to eighth grade. It truly gave me a foundation that I am still using today. One of my favorite songs we would sing in elementary school was “I Got the Joy, Joy, Joy, Joy (Down in My Heart)”. It was a fun and catchy song for the kids and adults. We would get louder as we sang the lyrics “Down in...
Imagine this situation, a meeting is called to discuss goals for the next quarter. The meeting is scheduled to start at 9am in the main conference room. The first person to arrive 10 minutes early is Dwight. He proudly says out loud to himself “Time is money! If you aren’t 10 minutes early, then you are late!”
Next to arrive is Jan who is 5 minutes early. She looks at ...
I love making people smile with surprises! Over the years I have found that I can do the same thing with my employees at work. When is it a good time to do a surprise for your team? ANYTIME! 😊
I am writing this blog because I think this is a perfect time to bring a surprise to your people. Most people are coming back after the holidays with a little hesitation. It’s not because t...
It was several years ago when Steve Scherer introduced the concept of picking a word for the new year. This word would be something you could reference throughout the year. I was shocked how much it meant to me that first year and every year since. You can create goals that help make this word be a success throughout the year. It has encouraged me to see progress made monthly in many areas of m...
Recently, I was asked by our executive business coach to cast a 3-year vision plan for the company. It sounded like an easy task till I realized the deadline for this plan was coming up fast. There were so many questions and doubts in my mind on how to do this well. I started out by doing research on where “the experts” felt the direction of the next 3 years would be going. As I was...
My parents started a tradition many years ago where they gave each employee a hundred dollars at the CCB Christmas party. This gift was the way my parents wanted to show value and appreciation to the team. Employees could use the money to buy themselves a special gift or use it towards others. I know a hundred dollars doesn’t stretch as it once did.
Last year I was told by an empl...
